31 Aug 2024 01:54 AM
31 Aug 2024 06:20 AM
Posted by a Superuser, not a Sky employee. Find out more@Luke4603 the connection test initially reports the result of the last routine check which was run before your fault started so try clicking to run the test again. If the test then doesn't either tell you Sky are aware of a fault affecting your line or offer to book an engineer call Sky to report it
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion