Anyone else for no internet and hence no tv??

[kaz0408]

No internet, hence no tv

[Daniel0210]

@kaz0408 
You can check the status here
https://www.sky.com/help/servicestatus/broadband
Sky sometimes update their Twitter page
https://mobile.twitter.com/SkyHelpTeam?
You could also try carrying out the broadband test. This can be done via the Sky app on mobile data or use this link
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

[kaz0408]

None of it working!!! I have a sky customer care person living beside me and they can't get it working!!! 

[TimmyBGood]

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@kaz0408 wrote:

No internet, hence no tv

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Some more information would be useful.  Live television should work on Sky+ or Sky Q without internet access, but not on Sky Glass.

[kaz0408]

Have TV just no internet with sky plus

[GD1]

@kaz0408  So your issue is that you have No Broadband, not that you have no TV as you originally posted?

[kaz0408]

Apologies yes!! I have tv but not broadband and none of my apps working!! 

[GD1]

@kaz0408  Have you followed the links posted by @Daniel0210 

[kaz0408]

Yes I have!!! I've done it all!!! Turned it off turned it on!!! I actually have a sky customer care person here and they can't get it up and running 

[GD1]

@kaz0408  You will need to call Sky to log  a You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.fault.