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Discussion topic: Amber light on daily and no broadband signal

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Avatar for Andrewcowan840
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This message was authored by: Andrewcowan840

Message posted on ‎29 Apr 2024 02:13 PM

Amber light on daily and no broadband signal

Dropping broadband daily with amber middle light showing 70%

"Netflix not available" 

 

sky or Netflix with the timer logo going in circles daily.

 

i do the WiFi and broadband check and it tells me all is good yet the TV tells me no broadband signal?!!! 

 

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎29 Apr 2024 02:21 PM

Re: Amber light on daily and no broadband signal

Posted by a Superuser, not a Sky employee. Find out more

@Andrewcowan840 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

 

Also run the service checker on your my sky app using 4g/5g mobile data

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