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Discussion topic: Amber light flashing then turning off on box

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S11
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Amber light flashing then turning off on box

‎07 Apr 2024 04:35 PM

The Amber light keeps flashing and turning off on the sky broadband box. We have done the checks and it is saying everything is fine but we cannot get Internet in the house. 

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Amber light flashing then turning off on box

‎07 Apr 2024 05:27 PM

Posted by a Superuser, not a Sky employee. Find out more

@S11 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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