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Discussion topic: Amber kight on voice button - no wifi

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This message was authored by: Jo+cvet

Message posted on ‎21 Jun 2025 11:29 PM

Amber kight on voice button - no wifi

Ibhave had no wifi dor two days.  There is an amber light on the voice button on the hub.

 

Diagnoatics say device and wifi are okay but no wifi connection.

 

Tried restarting several times.

 

online keeps sending me round in circles and the chat, but is of no help. I just want my Wi-Fi to work 😊

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This message was authored by: Chrisee

Message posted on ‎22 Jun 2025 07:23 AM

Re: Amber kight on voice button - no wifi

Posted by a Superuser, not a Sky employee. Find out more

@Jo+cvet try powering down your hub for at least 60 minutes which should restore connectivity. If it doesnt call Sky and report the fault.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Jo+cvet

Message posted on ‎22 Jun 2025 09:35 AM

Re: Amber kight on voice button - no wifi

Thank you.  I left it off all day yesterday and still no connection.  

will call Skynow. 

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Message posted on ‎22 Jun 2025 11:08 AM

Re: Amber kight on voice button - no wifi

@Jo+cvet Previously known as the Orange light off Doom when you get the Amber Light on Voice hub no longer want's to play!

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