Although the lights seem correct on hub. The hub goes into fault regularly and our devices show conn

[Glennstep]

Even though the hub shows the correct lights it always seems to drop into fault. Our devices that show connected definitely don't seem to be connected as they don't work 

[jamesn123]

Hi @Glennstep Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...