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Discussion topic: All of my devices say there is no Internet connection but sky says there is no problem

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This message was authored by: SteveBath

All of my devices say there is no Internet connection but sky says there is no problem

No Internet connection devices all connected to router . Sky says there's no problem, but for me that is a problem, be **bleep** being connected to the Internet is the whole point of having the hub

 

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This message was authored by: JimM1

Re: All of my devices say there is no Internet connection but sky says there is no problem

@SteveBath Do you see anything at the sky hub? Link's below.

 

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

 

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby
https://www.sky.com/servicechecker

 

Checker will only be able to work out an area fault after a delayed timescale so may take a few hours before it works to show either way!

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