Discussion topic: All internet suddenly slow.

This message was authored by: VaegaVic · ‎29 Nov 2022

Hi all.

I'm hoping someone can help.

A few days ago my internet speed absolutely collapsed.

My hub is still registering a healthy 58mbs in, but my wired in PC (via cat cable) is suddenly only recieving 20.

All WiFi has slowed to a crawl, with 2/3/4mbs depending on room of the house.

I've restarted the hub, both in the web UI & physically pulling the plug out for a few mins and it hasn't made any difference.

Can anyone recommend anything?

Thanks

This message was authored by: GD1 · ‎29 Nov 2022

@VaegaVic Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: VaegaVic · ‎29 Nov 2022

@GD1 there you go!

This message was authored by: jamesn123 · ‎06 Dec 2022

@VaegaVic

If its still happening, did you switch the router off for 20mins to clear your public IP?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: VaegaVic · ‎06 Dec 2022

It's still on going but I'll give that a try tomorrow morning when it's just me in the house.

Discussion topic: All internet suddenly slow.

All internet suddenly slow.

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