@AgnieszkaPilazy you are not talking to Sky byposting in this forum.
If you need a new hub when you switch to fibre it isn''t mormally sent until a frw days before the installation is due. Sky do not always replace the hub opting to send you a "conversion kit" to allow your existing hub to be used. Thst kit is in practice a short ethernet cable and a leaflet.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
