Discussion topic: After getting Sky superfast broadband, bedrooms in my home are not receiving a signal

This message was authored by: Tom64 · ‎29 Apr 2024

After getting broadband upgraded, bedrooms in my home are not receiving a signal

This message was authored by: cookiemonsteruk · ‎29 Apr 2024

Did they send out a new router?

Do you have sky booster/mesh boxes?

Did you upgrade sky q to sky glass stream at the same time ?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: TimmyBGood · ‎29 Apr 2024

@Tom64

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: After getting Sky superfast broadband, bedrooms in my home are not receiving a signal

After getting Sky superfast broadband, bedrooms in my home are not receiving a signal

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Re: After getting Sky superfast broadband, bedrooms in my home are not receiving a signal

Re: After getting Sky superfast broadband, bedrooms in my home are not receiving a signal

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