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Discussion topic: After a powercut I have connected without internet message, affecting all devices

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This message was authored by Hazeln This message was authored by: Hazeln

After a powercut I have connected without internet message, affecting all devices

After a powercut I have connected without internet message, affecting all devices all local testing from Sky site comes back as connection ok. All lights on the router are green.

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This message was authored by Addie15 This message was authored by: Addie15

Re: After a powercut I have connected without internet message, affecting all devices

Posted by a Sky employee

Hi there, @Hazeln. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: After a powercut I have connected without internet message, affecting all devices

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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