Discussion topic: Address issue

This message was authored by: Kathy1014 · ‎19 Mar 2023

I'm new to Sky boardband and I try to order from the website and I can find my address when I begin the search but when I get to the "additional detail"part I can't find my address anymore, is there anyone got the same issue as mine?

This message was authored by: Chrisee · ‎19 Mar 2023

@Kathy1014 Sky's online order system can be frustrating as it doesn't tell you why it fails. In these cases its worth calling Sky and talking to an agent. In some cases its because your line needs to be upgraded to fibre but there are other reassons.which require. Explaining.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Chrisee · ‎20 Mar 2023

@Watson33 honestly call Sky as the online system is likely to carry on failing but not telling you why.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Address issue

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