0

Discussion topic: Additional Sky pod not connecting to wifi

Reply
This message was authored by: Jane119

Additional Sky pod not connecting to wifi

Sky engineer left me an additional sky pod due to connection issues we were having but I'm unable to get it to connect to my wifi. I had a white light that slowly flashes on + off. I have another Sky pod that works as expected

Reply

All Replies

This message was authored by: Greenfingers001

Re: Additional Sky pod not connecting to wifi

Hi there @Jane119 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: Tom-W19

Re: Additional Sky pod not connecting to wifi

Hi @Jane119 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
Reply