Discussion topic: Additional Sky pod not connecting to wifi
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Message posted on 30 Nov 2024 09:17 AM
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Additional Sky pod not connecting to wifi
Sky engineer left me an additional sky pod due to connection issues we were having but I'm unable to get it to connect to my wifi. I had a white light that slowly flashes on + off. I have another Sky pod that works as expected
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All Replies
Message posted on 01 Dec 2024 08:40 AM
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Re: Additional Sky pod not connecting to wifi
Hi there @Jane119 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 03 Dec 2024 08:47 AM
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Re: Additional Sky pod not connecting to wifi
Hi @Jane119
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
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