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Discussion topic: Activation Date & Time

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Maisy1
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Activation Date & Time

‎09 Aug 2022 02:46 PM

My activation date on my new broadband hub is tomorrow. However, I have had no further instructions as to when that should be, just that it can be up until midnight. Will I be receiving further instructions or at any time tomorrow am I able to switch my hub on at anytime?

 

thank you! 

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cookiemonsteruk
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Re: Activation Date & Time

‎09 Aug 2022 02:50 PM

Posted by a Superuser, not a Sky employee. Find out more

@Maisy1 

 

You will get an sms from openreach just after they have "activated" you but it can still take up to midnight for sky to do their own activation

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Maisy1
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Re: Activation Date & Time

‎09 Aug 2022 05:28 PM

Ah ok that's great! So will I get both notification from open reach and also sky to say when I can switch on?

 

thanks a lot!

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