Discussion topic: A broadband tech team attempted to install broadband 2 weeks ago and said they encountered a problem

This message was authored by: CrossFit+UnLaoisd · ‎01 Jul 2023

A broadband tech team attempted to install broadband 2 weeks ago and said they encountered a problem and will be back.
since then I have received an email from sky to say it will be resolved before 30th of September , 3 months away .

can anyone explain why it's taking so long

This message was authored by: TimmyBGood · ‎01 Jul 2023

@CrossFit+UnLaoisd

No-one here has any visibility of your particular case. Is this an FTTP installation, and how was the cable getting to the address?

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: cookiemonsteruk · ‎01 Jul 2023

@CrossFit+UnLaoisd

Are you in Ireland?

In the uk bt wholesale checker might give a clue as to the delay

In Ireland unfortunately siro do not make public any survey notes

You would need to contact sky ireland to get an update

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Discussion topic: A broadband tech team attempted to install broadband 2 weeks ago and said they encountered a problem

A broadband tech team attempted to install broadband 2 weeks ago and said they encountered a problem

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