8:46 AM I need to retain my home telephone land line number and need you to contact virgin regarding

[Grace+ama]

I need to retain my home telephone land line number and need you to contact virgin regarding export 

[Daniel0210]

@Grace+ama 

You will need to provide the full story if your want advice. This is primarily a customer helps customer forum so you aren’t addressing Sky Customer Services here. No one will contact you or VM as the result of your post above. 

[TechmanagerMal]

---

@Grace+ama wrote:

I need to retain my home telephone land line number and need you to contact virgin regarding export 

---

As @Daniel0210 pointed out we are customers on the forum so we can only provide advice.
However, if you want to discuss an issue with Sky, for the general-purpose number click on "Need more help" at the bottom of this page
https://www.sky.com/help/home.

If you have Sky Talk or Sky Mobile dial 150 for a free call to Sky.

If you are in the ROI set the flag at the bottom of the page accordingly.

When you call you will be asked if the call is to do with mobile say "No"
You will then be asked the nature of the call say " Technical "
You will be offered a text to the number you are calling on, say "Yes" and a text will be sent DO NOT hang up when it says to do so.
It will then ask "do you wish to hang up" say " No" you will then be put in the queue for an advisor.
I hope this helps.