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Discussion topic: 7 week wait for broadband activation...???

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This message was authored by astracrazy This message was authored by: astracrazy

7 week wait for broadband activation...???

Im in an extremely long process of getting my broadband upgraded, by long I mean since July.

 

Openreach have finally got their act together and the fibre cables are going to my house today.

 

Sky are saying though I won't be activated until 29th December (7 weeks time). Is this normal? Seems a bit of a joke...

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: 7 week wait for broadband activation...???

Posted by a Superuser, not a Sky employee. Find out more

@astracrazy wrote:

 

Openreach have finally got their act together and the fibre cables are going to my house today.

 


That's stage one of a two stage job: getting the fibre from the external CSP to an internal ONT is typically a different team (trained in fusion splicing) which is much in demand.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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