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Discussion topic: 6mb Broadband speed...and Sky tell me that's the best that's available

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This message was authored by BelmontRoad This message was authored by: BelmontRoad

6mb Broadband speed...and Sky tell me that's the best that's available

Looking to upgrade my in-laws broadband for them as its running at a magnificent 6mbs.  Sky tell me that 6mbs is the fastest speed they can provide and would I care to just sit and wait for fibre.  BT, on the otherhand, can do 1.6gbs Full Fibre to the address.  I thought that Sky used the openreach infra or is that just in limited places?

 

Any thoughts on talking to sky or should we just jump the in-laws to BT and be done with it?


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: 6mb Broadband speed...and Sky tell me that's the best that's available

Posted by a Superuser, not a Sky employee. Find out more

@BelmontRoad   So FTTP is availbale so as suggested by @TimmyBGood  may be because Sky have yet to update their database

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1

Re: 6mb Broadband speed...and Sky tell me that's the best that's available

Posted by a Superuser, not a Sky employee. Find out more

@BelmontRoad  What are the results when you put their address in here https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

 

Before posting a screenshot remove any address details.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: 6mb Broadband speed...and Sky tell me that's the best that's available

Posted by a Superuser, not a Sky employee. Find out more

@BelmontRoad wrote:

 

Sky tell me that 6mbs is the fastest speed they can provide and would I care to just sit and wait for fibre.  BT, on the otherhand, can do 1.6gbs Full Fibre to the address.

 


Sky and BT both use Openreach infrastructure: the difference would suggest that BT is reselling recently available FTTP while Sky hasn't updated its sales database yet and only has a record of bad FTTC (or possibly even ADSL) availablity.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
BelmontRoad
Topic Author
This message was authored by BelmontRoad This message was authored by: BelmontRoad

Re: 6mb Broadband speed...and Sky tell me that's the best that's available

Looks like it should be available?Screenshot 2024-12-28 172516.png

This message was authored by GD1 This message was authored by: GD1 Answer

Re: 6mb Broadband speed...and Sky tell me that's the best that's available

Posted by a Superuser, not a Sky employee. Find out more

@BelmontRoad   So FTTP is availbale so as suggested by @TimmyBGood  may be because Sky have yet to update their database

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: 6mb Broadband speed...and Sky tell me that's the best that's available

Posted by a Superuser, not a Sky employee. Find out more

@BelmontRoad wrote:

Looks like it should be available?


Yes: OH is 'overhead' (so from a pole rather than in a duct)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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