6 months waiting on new WiFi can’t see messages from you now

[LaineyRus]

6 months waiting on fiber broadband to be installed after initial date and can't see any messages now - saying error 

internet horrendous 

[Tom-W19]

Hi @LaineyRus 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147