3rd party router required

[AFLAC7]

I have spent some time trawling through the similar subject posts and cannot find an answer - so I have started a thread

1. My Sky router has packed in - the power light cycles red green, but there is never any connection
2. I tried it at another location (neighbours house, also on Sky) and it showed the same issue
3. Reset makes no difference
4. And I have powered off left for 30 minutes and tried again
5. Sky reckon on 3 days to get a replacement
6. I am on Superfast - getting about 150
7. As far as I know it is fibre to the cabinet and copper to the house
8. Assuming that is correct, to buy the right third party router on Amazon 
9. I will need a router modem i.e. both (in one unit or separately)
10. And I assume I will need the PPoE username and password (I called Sky but they did not know what it is) - I assume it is PPoE and not DHCP (as not fibre to the house
11. So which router from Amazon is easy to set up
12. And how do I get the PPoE username and password

Thanks

[TimmyBGood]

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@AFLAC7 wrote:

1. My Sky router has packed in - the power light cycles red green, but there is never any connection
2. I tried it at another location (neighbours house, also on Sky) and it showed the same issue
3. Reset makes no difference
4. And I have powered off left for 30 minutes and tried again
5. Sky reckon on 3 days to get a replacement
6. I am on Superfast - getting about 150 - That's not a 'Superfast' speed.  FTTC tops out at 80Mbs.
7. As far as I know it is fibre to the cabinet and copper to the house - 150Mbs over copper has to be G.fast
8. Assuming that is correct, to buy the right third party router on Amazon 
9. I will need a router modem i.e. both (in one unit or separately) If it is G.fast then that complicates things
10. And I assume I will need the PPoE username and password (I called Sky but they did not know what it is) - I assume it is PPoE and not DHCP (as not fibre to the house - Sky only uses PPPoE in the Republic of Ireland
11. So which router from Amazon is easy to set up
12. And how do I get the PPoE username and password - Username: abcdefgh@skydsl Password: 1234567890abcdef is the correct format, but not using PPPoE

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[Skull+Treaty]

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@AFLAC7 wrote:

1. And I assume I will need the PPoE username and password (I called Sky but they did not know what it is) - I assume it is PPoE and not DHCP (as not fibre to the house) - only if you are in Eire, if you're in the UK, its DHCP option 61
2. So which router from Amazon is easy to set up - Asus & TP Link's range of combo modem/routers are known to work well - unless you're on G.fast
3. And how do I get the PPoE username and password - Are you Eire or UK, as PPPoE may not be required

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@AFLAC7 If you can confirm your location, we can give the correct info.

*edit, didn't spot the speed, which would indicate G.fast as @TimmyBGood did spot

[AFLAC7]

Thanks and sorry for slow reply, I can only get online in the village coffee shop !

I am in the UK mainland

I have Broadband Ultrafast 1 with 'boost'

I have requested a router from Sky but it may take 3 to 4 days

If it is easy to set up a modem router (TP-Link / Asus) then I may go out and get one today, as useful even as a backup !

[AFLAC7]

Thanks I am back up and running 

Cheers for the help !

Anthony