2.16mbps speed when it even registers any speed at all. Well over 24 hours of this now

[bennett17]

 I have unplugged everything for over 10 mins I have held the reset buttons for 10 seconds ect ect. Having no joy with it, anyone help please 

[bennett17]

White smiley face power and wireless button white also. I'm all out of ideas other than go too another provider as it isn't good at the best of times 

[JimM1]

@bennett17 Are you running the speed test on 4G?

Lights on your Sky hub explained | Sky Help | Sky.com

And if you have the sky hub, its time to request a replacement.

[Ryan+H]

You're not even connected to WiFi, you're connected via 4G so you're not testing Sky WiFi 

[jamesn123]

@bennett17 

As others have said you were testing your 4G speed not your WiFi speed.

Additionally if you still have a router thats got a smiley face on it then you wont be getting very fast WiFi speeds as that router only supports 2.4ghz WiFi.