1gb broadband being slow

[sky+1gb+broadband]

im paying for 1gb and im getting around 400mbps when im next to the router and when im upstairs im receving about 200mpbs

[TimmyBGood]

---

@sky+1gb+broadband wrote:

im paying for 1gb and im getting around 400mbps when im next to the router and when im upstairs im receving about 200mpbs

---

Those would seem reasonable speeds over WiFi, particularly given that Sky does not yet have an 802.11ax (WiFi 6) router.  You're paying for gigabit speed to be delivered to the Hub, not beyond it: that's what ethernet cable is for.

[TechmanagerMal]

---

@TimmyBGood wrote:

---

@sky+1gb+broadband wrote:

im paying for 1gb and im getting around 400mbps when im next to the router and when im upstairs im receving about 200mpbs

---

Those would seem reasonable speeds over WiFi, particularly given that Sky does not yet have an 802.11ax (WiFi 6) router.  You're paying for gigabit speed to be delivered to the Hub, not beyond it: that's what ethernet cable is for.

---

• But like me the OP is bound to ask, what should I reasonably expect to get?

[sky+1gb+broadband]

@TimmyBGood  well sky promises speeds above 750mbps not 400

[TimmyBGood]

@sky+1gb+broadband 

Not over WiFi: any guaranteed minimum speed (on FTTC, G.fast and FTTP) is speed delivered to the Hub.  The thing about WiFi is it is attenuated by both distance and building fabric, and will be zero Mbs not very far away (in our case about the other side of the road) which is why ISPs typically don't specify performance.

[TimmyBGood]

@TechmanagerMal 

You should hope for the full speed at the Hub. Everything beyond that is down to hardware and environment: as I've mentioned many times in this forum my 500Mbs BT FTTP delivers about 480Mbs to the gaming PC over ethernet, and about 40Mbs to my rather antique phone.

[Jacquelinajm]

---

@sky+1gb+broadband wrote: MacysInsite

im paying for 1gb and im getting around 400mbps when im next to the router and when im upstairs im receving about 200mpbs

---

I am Still not got proper solution. I just want to know that How can I increase my 1gb Internet speed?

[TimmyBGood]

@Jacquelinajm 

Better to start your own thread and explain the particular issue you are having.  It's worth noting there are two main topics being discussed: FTTP speed delivered to the Hub falling below what it should be (guaranteed minimum download speed) which may be a wider Sky network problem, and local wireless speed coming from the Hub to client devices failing to match (often unrealistic) customer expectations for a gigabit subscription: these are not the same thing.

[TechmanagerMal]

• This thread would appear to be about WIFI?

[TechmanagerMal]

---

@TimmyBGood wrote:

@TechmanagerMal 

You should hope for the full speed at the Hub. Everything beyond that is down to hardware and environment: as I've mentioned many times in this forum my 500Mbs BT FTTP delivers about 480Mbs to the gaming PC over ethernet, and about 40Mbs to my rather antique phone.

---

• We get 50% of the full speed no matter what device at the hub and various speeds around the house where we still connect to the router, not connecting to two minis or a booster as they only run at 100Mbps and the connections are above that?
• ps Nokia 1 plus 25Mbps in the room with the hub due to cheap technology.

[TimmyBGood]

@TechmanagerMal 

In the past a 50% reduction in throughput delivered to Hubs has eventually turned out to be an upstream Sky network configuration issue: that may not be the case with the current batch of reports but it's a likely suspect.

[TechmanagerMal]

---

@TimmyBGood wrote:

@TechmanagerMal 

In the past a 50% reduction in throughput has eventually turned out to be an upstream Sky network configuration issue: that may not be the case with the current batch of reports but it's a likely suspect.

---

• We are talking WIFI are we?
• What spec are boosters 100 Mbps?

[Chrisee]

@TechmanagerMal Sky's boosters offer wifi 5 so up to 600Mb/s is possible but by the design they offer speeds roughly 50% of their wifi connection speed to the hub as you need bandwidth for the backhaul. If you require the highest speeds from a booster use it as an ethernet to wifi bridge where the cabled connection handles the back haul traffic. 

Sky kit is basic do not expect gigabit performance from the current Sky hubs etc by wifi you wont get it. 

For people like @sky+1gb+broadband who say they need wifi speeds over 500Mb/s you can buy wifi 6 home wifi solutions like the ones listed here https://www.windowscentral.com/best-wi-fi-6-mesh-routers

but they are not cheap.

Personally I have better things to do with my money and as I can think of no wifi app that requires speeds near 400Mb/s I stick with a far cheaper wifi 5 system. Streaming high quality video requires around at maximum 35Mb/s etc. 

If buying a third party system check it will cope with Sky's log on system which most do on FTTP and you are prepared to lose the Sky Talk line or buy a system that can operate in Access Point mode and keep,the Sky hub connected. Then there is the double NAT debate.....

[TechmanagerMal]

• @Chrisee said "For people like @sky+1gb+broadband who say they need wifi speeds over 500Mb/s you can buy wifi 6 home wifi solutions"
•  @sky+1gb+broadband doesn't say that and nor do I however the WIFI speeds should definitely be better for both of us. 

[Chrisee]

@TechmanagerMal then buy some third party gear.  No where I have seen has Sky promised higher speeds over wifi their  "guarantee" of 3 Mb/s for customers who buy the Boost bundle. Top performing wifi kit is expensive so expecting to get that bundled with your internet contract is frankly unrealistic.

You are buying connectivity to the hub which should deliver the speed bought over a  fast network link such as gigabit ethernet. My other point was before parting with money think about what bandwidth your devices can use.