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Discussion topic: 1 month since joining Sky broadband and its still not installed. Who do i talk to, who do i phone?

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This message was authored by Wombatsky This message was authored by: Wombatsky

1 month since joining Sky broadband and its still not installed. Who do i talk to, who do i phone?

1 month since joining Sky broadband and its still not installed. Who do i talk to, who do i phone?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: 1 month since joining Sky broadband and its still not installed. Who do i talk to, who do i phon

Posted by a Superuser, not a Sky employee. Find out more

@Wombatsky 

 

Have you been advised of a target date, or have there been failed visits?

 

Unfortunately delays aren't unusual with FTTP installation.

 

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.


Remove any personal information (such as the address itself) if you post an image.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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