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11-07-2018 08:44 PM
Strange I am using Android and see watch now or record to box and can record BBC channels I'm currently on holiday so not connected to my home network
11-07-2018 08:48 PM
I don't have any Android devices, but with the iOS app, yu can choose Watch Now or All Channels. All Channels shows you all the channels including the ones you cannot watch while not connected to the Q box. I just set River City to record one (using cell data) and it worked.
11-07-2018 09:08 PM
Do you have BBC iPlayer on your phone ? Wonder if this stops them showing on the Android Sky Q and Sky Go Apps
Hi @oldfella no, no BBC iPlayer on my phone
11-07-2018 09:19 PM - last edited: 11-07-2018 09:30 PM
@oldfella have also checked on my tablet and get the same as below
11-07-2018 09:27 PM - last edited: 11-07-2018 09:29 PM
Hey chaps suspect the difference is the phone app shows the BBC record option but for some reason the tablet app doesnt.
Android Phone version here @Chrisee and No BBC Channels shown in Q App or Go App. Channels start at 103
WiFi off Data only.
Maybe they only show on WiFi but not Data
11-07-2018 09:37 PM
@oldfella what version is your app ?? current version is PK 184.108.40.206-700 according to play store which is what mine is
11-07-2018 10:08 PM
@oldfella that's really strange then.
Just asked the wife to look on her phone she has a different phone from me and she still gets the same as I do when selecting all channels there is watch on phone or record to sky box options above the channels
12-07-2018 07:28 AM
Has anyone tried deleting the app and installing it again as I suggested in my very first post to see if it fixes the issue or not?
Deleted app cleared cache and data then re-installed Sky Q app but as the app defaults to watch on phone when not on home network @Dazzasky no BBC channels were available to remote record.
Obviously my Sky Go app was set to record to Sky Q box and all channels are available with the Sky+ App