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Discussion topic: volume button on remote not working. changed batteries. still not working, bought new remote, still

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

Posted by a Superuser, not a Sky employee. Find out more

Excellent news glad you found a solution 👍🏻

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by SoosieG14 This message was authored by: SoosieG14

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

Thanks @Annie+UK - I'd tried every single code going that I could find for Panasonic TV's mentioned on both Sky and other sites, then finally I found a site that mentioned that some TV's have boards made by Vestel and they have a completely different code (0808) to the published codes. 

This message was authored by Busboyelite This message was authored by: Busboyelite

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

Hi all, 

 

First post/query...

 

My Panasonic TV remote was set by the Sky engineer to control my Soundbox however in doing so I can no longer control the TV volume independently.

As the TV does not have an optical in (its an older model) i need the TV volume to work to watch a dvd, does anyone know how to regain control of TV volume on TV remote please?

 

Thanks in advance 

This message was authored by Devi1maycare This message was authored by: Devi1maycare

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

I had the same issue with the remote suddenly not controlling the volume, and no codes worked although it did still switch the tv on and off. The solution that eventually worked for me was simple! I pressed 7 and 9 together until the red light flashed 4 times (factory reset), then re inserted the code for my tv after pressing 1 and 3 for 2 seconds and it worked straight away @cero @Annie+UK 

This message was authored by Mark39 This message was authored by: Mark39

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

Posted by a Superuser, not a Sky employee. Find out more

@Devi1maycare  I think you're referring to a Sky Q remote. The process doesn't work for Sky+, where you've posted.

This message was authored by Thedecster This message was authored by: Thedecster

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

 

 

  1. Press TV,
  2. hold Select and Red until the light blinks twice.
  3. Enter 4 digit code XXXX. check for your code...
  4. Press Select.
  5. Adjust volume to check this has been successful.
Hope this helps.
Dec
This message was authored by Thedecster This message was authored by: Thedecster

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

Open the remote battery cover, OK, the label inside gives you details of how to reset the remote.

 

You must have a 4 digit number for your tv, (this can be found on-line) .

So the label inside your battery cover tells you to

1. press the tv button

2. press the select and red button together

3. enter your 4 digit number

4 sit back and pat yourself on the back for being a clever bunny.

 

You are welcome

This message was authored by KIZY2 This message was authored by: KIZY2

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

Just  solved this after 2 hours trying !!😁😁😁😁

First find model and make of  your TV ( write it down)( mine was SONY  then KDL 40000 something

Go online  to " sky help for remote, ", you will be asked make and model of TV, enter those,

Then it should give you a 4 digit code( you will need this)

Next go to your remote, press TV, then never mind if nothing happens just press  SELECT and RED BUTTON together until light at top of remote flashes twice.

Then on your remote, now enter the 4 digit code,  don't worry if nothing changes on TV screen, it is still being entered.

Once you have done that you SHOULD be able to work the volume on your remote!!!

    It worked for me !! 

 

 

This message was authored by LouSam11 This message was authored by: LouSam11

sky+ remote won’t Control volume or mute (always used to)

Hello, I have an LG 32LH3000 tv and now sky+ remote has stopped changing volume and mute. Have tried instructions to press tv, then select / red together etc but that doesn't work. Controls everything else still, just not volume. It's ever since my other half unplugged his surround sound speakers. 

This message was authored by Mark39 This message was authored by: Mark39

Re: sky+ remote won’t Control volume or mute (always used to)

Posted by a Superuser, not a Sky employee. Find out more

Your remote may have been programmed to control the volume of the surround sound speakers rather than your tv. Try first resetting the remote by programming it with code 999, the  re-programme it with the correct code for your tv.

This message was authored by LouSam11 This message was authored by: LouSam11

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

Thanks, will give that a go! 

This message was authored by Thedecster This message was authored by: Thedecster

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

  1. Press TV,
  2. hold Select and Red until the light blinks twice.
  3. Enter 4 digit code XXXX.
  4. Press Select.
  5. Adjust volume to check this has been successful.

You are welcome.

 

 

This message was authored by Wykewane This message was authored by: Wykewane

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

No sound control from remote

This message was authored by Mark39 This message was authored by: Mark39

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

Posted by a Superuser, not a Sky employee. Find out more

@Wykewane wrote:

No sound control from remote


Background?

This message was authored by paigebluepoppy This message was authored by: paigebluepoppy

Re: volume button on remote not working. changed batteries. still not working, bought new remote, st

Sky sent a message saying they upgraded my system on Monday and since then my volume is all messed up. The volume on my Sky remote does not light up Red anywhere; the rest of the remote is fine. 
I'm being forced to run my Samsung TV at 65 where it's normally 14! And if I use any Streaming apps or DVD I have to mute prior to usage or fear blowing speakers! Ugh.

How do I fix this ? Please ?

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