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Discussion topic: very slow internet, Please Help
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Message posted on 19 Sep 2021 03:56 PM
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Re: very slow internet, Please Help
@Cezar32I am not saying you have interference, just could be a possible cause. The only way to find this out would be to run an analyser for your Wi-Fi through a mobile device.
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Message posted on 19 Sep 2021 03:58 PM
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Re: very slow internet, Please Help
Interference has nothing to do with how long you have had your router and more with what neighbours have got overlapping ssid's on the same channels.
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 19 Sep 2021 04:00 PM
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Re: very slow internet, Please Help
Basically fixing an complex issue isn't about giving an answer right away and more ruling out what it isn't
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Message posted on 19 Sep 2021 04:08 PM
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Re: very slow internet, Please Help
now I connected the laptop via ethernet and the speed is 5.7 mb
Message posted on 19 Sep 2021 04:14 PM
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Re: very slow internet, Please Help
@Cezar32 And your not running anything else in the background? No other people are using any other devices, on demand, netflix, youtube etc?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 19 Sep 2021 04:23 PM
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Re: very slow internet, Please Help
phones are connected but nothing is turned on. always when everything was connected, even netflix, the internet was going fast and now the website is barely opening.
Message posted on 20 Sep 2021 10:22 AM
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Re: very slow internet, Please Help
could someone from the sky team contact me via a private message?
Message posted on 22 Sep 2021 06:11 AM
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Re: very slow internet, Please Help
please delete the topic because everything is back to normal. I will not extend the contract with sky anymore.
Message posted on 22 Sep 2021 06:12 AM
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Re: very slow internet, Please Help
@Cezar32Glad to see everything is back to normal. Did it just come back itself?
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Message posted on 22 Sep 2021 06:38 AM
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Re: very slow internet, Please Help
yes, it was back to normal itself. I think there were some problems in the sky line.
Message posted on 22 Sep 2021 07:06 AM
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Re: very slow internet, Please Help
@Cezar32If any further issues happen, just come back and let us know.
If you have found this solution helpful please tick this as the answer.
Message posted on 22 Sep 2021 07:33 AM
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Re: very slow internet, Please Help
Ok thank you for help
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