itv hub on sky glass

[bobalong]

I think the problem largely lies with ITV Hub - I dont really see why it whould be necessary to pay an additional £40 just to fix this - I dont particalrly mind having to sity through adds (and make a cup a)

This together with the ability not to organise/delete playlist items almost made us return it - I certainly have told a few people not to bother with sky glass yet.

[fizzdisco]

ITV Hub is an abomination on every platform. I'm currently working on a new show for ITV and every other person I know who works for them don't have a single good word to say about it, including the presenter and the channel commissioner!

It's merely a portal for advertising revenue above everything else.

[Justiceleague]

Did you resolve this? We are having issue whereby each time we click to watch itv hub it turns the TV off! Very random

[Anonymous]

@fizzdisco  which makes you wonder why they are being so stupidly insistent on having it on the Sky Glass platform instead of allowing cloud recording / integration.

Glass would be a lot better if the terestrial channels were all integrated like everything else, I've got used to them now but they are a pain to do the basics like FF / REW

[LKJ]

No, not sorted, been having problems for weeks. It's driving me crazy! I have even tried to call itv on the recommended number, however get a message saying they can't take my call right now as due to covid they have all been forced to work from home! Not helpful!

[JTT47]

Try doing 0 0 0 0 7 7 7 after opening ITV Hub. Then turn off puck at mains for a bit and restart. Fixed for me.

ITV advised me to do this.

[Samantha.perkins1]

So can I ask when you input these numbers do you just press the numbers on your remote when you are on any program on the itv app ? And what aspects of the problems we are having with itv does it fix because I'll definitely give this a go if it fixes some of the things I hate about this channel 

also what can you do to fix it on your sky glass tv 📺 

[Jayboy1990]

@Samantha.perkins1 

To enter the code you must open itv hub and once in the homepage enter 0 0 0 0 7 7 7

The code above only clears the app, it will remove cached data and ask you login again. - it doesn't fix anything per-se

[Jayboy1990]

@Samantha.perkins1  This code in itv hub doesn't do anything for the ITV channel itself, it only repairs the caches on the app. 

[JTT47]

Since the 4.09 update ITV hub was crashing every time I watched it after maybe 30 mins. Going to a black screen, and had to reboot the puck to recover.

since doing this process, it hasn't done it.

so it's fixed something.

[melanieedwards]

Slight improvement. While watching itv. Press home, settings, picture and sound, picture. Then where it says default streaming format, turn from auto to uhd 

[Fee65]

@Anonymous Yes itv hub is a terrible picture on the recent sky glass TV I've just bought. I pay for it hub + to save getting adverts and add programs to my play list as I don't always want to watch it live. It's ruining Corrie for me as the picture is very fuzzy. I've recently joined Sky and I never found this issue with Virgin media. I find 4 on demand fine and BBC I player. Hope this gets sorted as the idea of getting this TV was for a better quality picture as its apparently advertised to do🤔

[Davekirby27876]

We have the same issue 

[TimmyBGood]

ITV Hub is due to be replaced by ITVX on December 8th: as such no fixes for Hub are going to happen.

https://www.itvmedia.co.uk/making-an-impact/britains-freshest-new-streaming-service-launching-later-... 

[Stelee68]

I've had Glass now for almost a year. For the first year Sky haven't been charging me £5 for the ability to fast forward through the adverts. I hope they don't want to start charging me once the first year is up because it is absolutely useless!! I reckon it takes longer to fast forward than it would to just watch the adverts!! Really rubbish. I know it's probably not skys issue but still it is crap!!