Will NOT connect to wireles

[Dan6p]

Used to be conected wireless but now it is not and I CANNOT get it connecteds again SKY does not answer emails.  Cannot do voice searches or access other content, please HELP Sky is useless.  P.S. I have a degree in computing

[GD1]

@Dan6p  The reason Sky don't respond to emails is because they don't use email as a support function so I've no idea what email address your emailing but it is not a monitored mailbox.  This link should help https://www.sky.com/help/diagnostics/sky-q-permanent-connectivity/third-party-powerline

[Chrisee]

@Dan6p Sky simply do not provide support by email they use online chat and phones.

Alot depends on who your isp is. If you are not with Sky your main Q box can only connect to your router's wifi using the 2.4GHz band. Any Q ninis connect by wifi to the main Q box's 5GHz signal normally by using the wps buttons. If you are with Sky for broadband wps is the best way to getcwifi to work.

See https://www.sky.com/help/diagnostics/setting-up-sky-q/what-sky-equipment-do-you-have

[Dan6p]

As I said, I have tried everything,nobody contacts me, advice is always the same generic stuff that you would try first time.  Just going to sack Sky.

[MightyQuinn]

Hi @Dan6p   Does tried everything include booking an engineer? You need to telephone. 

[TimmyBGood]

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@Dan6p wrote:

Just going to sack Sky.

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Outside any applicable minimum contract period that's always an option, subject to giving a month notice.  Within a minimum period there will be penalty costs if you don't abide by the appropriate processes.