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Discussion topic: Wifi dropping
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Message posted on 26 Jul 2021 12:34 AM
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Wifi dropping
Since Saturday the SkyQ box is constantly losing connectivity to wifi. (I don't have any mini boxes.) STB is approx 3 meters from wifi router.
No other wifi device in the house has any connectivity problem.
ISP is with virgin media and hub in modem mode, been using own wifi-router with SkyQ without issues for the last 3 years.
Using channel 11 on 2.4ghz as hardly anyone using that around here. Even done a factory reset on router but still SkyQ losing connectivity.
The only way I can get it to reconnect is by resetting network and connecting to wifi again.
Anyone know why it keeps losing connection?
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Message posted on 26 Jul 2021 06:47 AM
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Re: Wifi dropping
@YZK if you have not already donecso use a wifi analyzer app on a mobile device to see if one of your neighbours' network has switched to a channel that interferes remember signal on chs10 and 12 will interfere with 11 as will a string signal on ch9 and 13 to some extent.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 26 Jul 2021 08:22 AM - last edited: 26 Jul 2021 08:23 AM
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Re: Wifi dropping
Since the boxes are fairly close to each other, it might be an idea to run and ethernet cable between the router and Sky Q box. If this connection is the only one failing, then it seems the simplest option.
Pete.
Message posted on 28 Jul 2021 07:24 PM
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Re: Wifi dropping
I'll try analysing the wifi channel, was avoiding cabling at it' box is recessed in the wall with the TV but will patch it in if needed.
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