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This discussion topic is read only Discussion topic: Wifi Booster only has a green power light

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This message was authored by: Helen1968..

Wifi Booster only has a green power light

My booster has been working perfectly for months then randomly stopped working. The power light is green but no other lights are on. I have tried resetting the booster but the light just goes red then turns green again. The model is SE210

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This message was authored by: jamesn123

Re: Wifi Booster only has a green power light

Posted by a Superuser, not a Sky employee. Find out more

Hi @Helen1968.. 

Is it possible to try and connect the booster to your hub via ethernet as a temporary measure to see if it'll reconnect?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Helen1968..

Re: Wifi Booster only has a green power light

Just tried this, lights are still the same.

 

This message was authored by: jamesn123

Re: Wifi Booster only has a green power light

Posted by a Superuser, not a Sky employee. Find out more

@Helen1968.. 

Sounds faulty then unfortunately, you'll need to request a replacement from Sky. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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