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Discussion topic: Why won’t sky reinstate my original sky instead of Sky Q?

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This message was authored by Q-tips This message was authored by: Q-tips

Re: Why won’t sky reinstate my original sky instead of Sky Q?

Sky+HD definitely beats SkyQ in a few areas imho; but now that the latest Q170 firmware update has cured most of the video and audio glitches which plagued me since switching to Q two years ago, I wouldn't go back.

 

However, I will never forgive Sky for dropping the Reminder function from Q; and I hate how recordings are organised with everyone else's rubbish cluttering up the place. And the lack of a Delete All option in the deleted recordings area  is arrogant madness. Even when deleting recordings one by one, the default selection switches arbitrarily from 'Delete forever' to 'Undelete' so you have to watch it like a hawk.

 

The fact that Q Minis can't handle 4K is criminal short-sightedness. And I haven't yet found a button to advance the TV guide by 24 hours.

 

But apart from these crimes, SkyQ is now a very good platform delivering far more functionality than Sky+HD ever did. And if anyone needs them, I have a cupboard full of old Sky HD boxes.

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32B12C 2TB UHD Q box • Mini boxes x2 (32D0B2) • 2022 LG C2 OLED TV • Software vQ230.000.14.00L • Gigaclear gigabit FTTH broadband (935Mbps up/down) • Linksys Velop tri-band router; 3 mesh nodes • All Q boxes fully Cat6 hardwired • Q wi-fi disabled • Q picture/audio processing disabled (no sound bar) • Pixellation cured by Q170 but back again with Q190 and now every few minutes with Q210 and Q220 live broadcasts and recordings on all boxes
This message was authored by Chrisee This message was authored by: Chrisee

Re: Why won’t sky reinstate my original sky instead of Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@Q-tips you need fast forward to advance the guide 24 hours and rewind to go baxk. 

 

Sky+HD is very old thecorginal platform dates from around 2001 and while it has been developed it simply will not cope with the services Sky want to offer. Sky have not had any boxes buit since 2015 as far as we know. They have been running on stock and refurbished units ever since. Open sale stopped in 2016 so simply it is date expired. 

Getting used to Q will take a while as its like switching from Windows XP to Windows 10 but again users have no choice there. I suppose that now Glass is launched we will get similar posts wanting to revert to good old Sky Q  - oh hang on we are already!😀

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Go+flying
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This message was authored by Go+flying This message was authored by: Go+flying

Re: Why won’t sky reinstate my original sky instead of Sky Q?

@Q-tips  Hi. Thanks for that. I think I can help with the moving forward 24 hours. I used the fast forward button that is the same button for advancing a program that you might be watching.  But I still find the whole Q experience to be not as good as the sky we originally had. Another person said they liked the voice thing, but I have yet to find this helpful. And the search feature that was on the original was much easier to use and to simply access. I am not a good tech person, but I don't think that should be a requirement to watch TV.

This message was authored by Q-tips This message was authored by: Q-tips

Re: Why won’t sky reinstate my original sky instead of Sky Q?

Thanks guys but doesn't FF merely scroll through every time slot? That's tedious if you want to get to 2 or 3 days ahead. It should have been easy to carry over the old coloured button 1-click advance.

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32B12C 2TB UHD Q box • Mini boxes x2 (32D0B2) • 2022 LG C2 OLED TV • Software vQ230.000.14.00L • Gigaclear gigabit FTTH broadband (935Mbps up/down) • Linksys Velop tri-band router; 3 mesh nodes • All Q boxes fully Cat6 hardwired • Q wi-fi disabled • Q picture/audio processing disabled (no sound bar) • Pixellation cured by Q170 but back again with Q190 and now every few minutes with Q210 and Q220 live broadcasts and recordings on all boxes
This message was authored by nigea99 This message was authored by: nigea99

Re: Why won’t sky reinstate my original sky instead of Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@Q-tips wrote:

Thanks guys but doesn't FF merely scroll through every time slot? That's tedious if you want to get to 2 or 3 days ahead. It should have been easy to carry over the old coloured button 1-click advance.


no,

the >> button advances 24 hours (and when past today << back 24 hours)

This message was authored by Q-tips This message was authored by: Q-tips

Re: Why won’t sky reinstate my original sky instead of Sky Q?


@Go+flying wrote:

@Q-tips  Hi. Thanks for that. I think I can help with the moving forward 24 hours. I used the fast forward button that is the same button for advancing a program that you might be watching.  But I still find the whole Q experience to be not as good as the sky we originally had. Another person said they liked the voice thing, but I have yet to find this helpful. And the search feature that was on the original was much easier to use and to simply access. I am not a good tech person, but I don't think that should be a requirement to watch TV.


It's hard for me to imagine anything easier than Q's voice search. It works perfectly for me, first time every time, even if I have a mouth full of popcorn  I don't think it extends to the apps though.

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32B12C 2TB UHD Q box • Mini boxes x2 (32D0B2) • 2022 LG C2 OLED TV • Software vQ230.000.14.00L • Gigaclear gigabit FTTH broadband (935Mbps up/down) • Linksys Velop tri-band router; 3 mesh nodes • All Q boxes fully Cat6 hardwired • Q wi-fi disabled • Q picture/audio processing disabled (no sound bar) • Pixellation cured by Q170 but back again with Q190 and now every few minutes with Q210 and Q220 live broadcasts and recordings on all boxes
This message was authored by Q-tips This message was authored by: Q-tips

Re: Why won’t sky reinstate my original sky instead of Sky Q?


@nigea99 wrote:

@Q-tips wrote:

Thanks guys but doesn't FF merely scroll through every time slot? That's tedious if you want to get to 2 or 3 days ahead. It should have been easy to carry over the old coloured button 1-click advance.


no,

the >> button advances 24 hours (and when past today << back 24 hours)


Bingo! Thank you. I was getting my FF and Nav buttons mixed up. Delighted to cross this one off my hate list.

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32B12C 2TB UHD Q box • Mini boxes x2 (32D0B2) • 2022 LG C2 OLED TV • Software vQ230.000.14.00L • Gigaclear gigabit FTTH broadband (935Mbps up/down) • Linksys Velop tri-band router; 3 mesh nodes • All Q boxes fully Cat6 hardwired • Q wi-fi disabled • Q picture/audio processing disabled (no sound bar) • Pixellation cured by Q170 but back again with Q190 and now every few minutes with Q210 and Q220 live broadcasts and recordings on all boxes
This message was authored by Laing1 This message was authored by: Laing1

Re: Why won’t sky reinstate my original sky instead of Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@Q-tips wrote:

@nigea99 wrote:

@Q-tips wrote:

Thanks guys but doesn't FF merely scroll through every time slot? That's tedious if you want to get to 2 or 3 days ahead. It should have been easy to carry over the old coloured button 1-click advance.


no,

the >> button advances 24 hours (and when past today << back 24 hours)


Bingo! Thank you. I was getting my FF and Nav buttons mixed up. Delighted to cross this one off my hate list.


@Q-tips just add to this if you have advanced 2 o3 days if you press the play/pause button it takes you straight back to the current day and time 😀


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Q-tips This message was authored by: Q-tips

Re: Why won’t sky reinstate my original sky instead of Sky Q?


@Laing1 wrote:

@Q-tips wrote:

@nigea99 wrote:

@Q-tips wrote:

Thanks guys but doesn't FF merely scroll through every time slot? That's tedious if you want to get to 2 or 3 days ahead. It should have been easy to carry over the old coloured button 1-click advance.


no,

the >> button advances 24 hours (and when past today << back 24 hours)


Bingo! Thank you. I was getting my FF and Nav buttons mixed up. Delighted to cross this one off my hate list.


@Q-tips just add to this if you have advanced 2 o3 days if you press the play/pause button it takes you straight back to the current day and time 😀


So it does! Now programmed into my addled brain. I was getting confused because I usually do FF using the right nav button instead of the FF button.

--------------------
32B12C 2TB UHD Q box • Mini boxes x2 (32D0B2) • 2022 LG C2 OLED TV • Software vQ230.000.14.00L • Gigaclear gigabit FTTH broadband (935Mbps up/down) • Linksys Velop tri-band router; 3 mesh nodes • All Q boxes fully Cat6 hardwired • Q wi-fi disabled • Q picture/audio processing disabled (no sound bar) • Pixellation cured by Q170 but back again with Q190 and now every few minutes with Q210 and Q220 live broadcasts and recordings on all boxes
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