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Discussion topic: View bills

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This message was authored by Debbie+22 This message was authored by: Debbie+22

View bills

My sky broadband bills are more money than I agreed to when I switched to them and I cannot view my bills, I feel like I have tried everything?


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This message was authored by TechmanagerMal This message was authored by: TechmanagerMal Answer

Re: View bills


@Debbie+22 wrote:

Thank you, I'll clear my browsers and try again.


  • Or try using Private mode?
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



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This message was authored by caesarome This message was authored by: caesarome

Re: View bills

Posted by a Superuser, not a Sky employee. Find out more

If the price has increased then it might be that the introductory price has now finished so it would be time to call Sky via the free 150 number to see if they will offer you another discount if you agree to a new contract.

 

What happens when you try to view your bills and is this via the MySky app or online, if the later does clearing your browsers cache and reloading it help or even using a different browser.

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Debbie+22
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This message was authored by Debbie+22 This message was authored by: Debbie+22

Re: View bills

Thank you, I'll clear my browsers and try again.

This message was authored by TechmanagerMal This message was authored by: TechmanagerMal Answer

Re: View bills


@Debbie+22 wrote:

Thank you, I'll clear my browsers and try again.


  • Or try using Private mode?
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



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