Discussion topic: Upgrade via an email which isn’t true

This message was authored by: Jo-anne1980 · ‎27 Aug 2022

I've just upgraded to Sky Cinema, I thought it was free for a month and then £5 for the next six months! Just viewed my upcoming bill and it's added £20!! Did I receive a scam email from sky.... I obviously now have to ring them tomorrow to take this off!!! Why are you so greedy and reel customers in!

This message was authored by: caesarome · ‎27 Aug 2022

If you have only just added Sky Mobies to your package then while the bill might show as £20 you might find that it is credited back on your next bill.

@Jo-anne1980 wrote:

Why are you so greedy and reel customers in!

We are all customers here so you are not talking to Sky support.

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Discussion topic: Upgrade via an email which isn’t true

Upgrade via an email which isn’t true

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