Unable to return

[SarahJo71]

I have a broadband box that I need to return but I am currently self isolating and it will therefore be delayed until I can come out of isolation

[Daniel0210 · Accepted solution]

@SarahJo71 You should be able to have it collected by Royal Mail

https://www.sky.com/help/articles/return-tv-broadband 

[caesarome]

You can have Royal Mail come to you front door to pick this up @SarahJo71 , details on how to achieve this can be found here in this article from Sky.

[Mark39]

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@SarahJo71 wrote:

I have a broadband box that I need to return but I am currently self isolating and it will therefore be delayed until I can come out of isolation

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There's usually plenty of lead time before returns have to be made - longer than you would need to self-isolate. If not, it's easy to arrange collection as previously posted.

[NickNewark]

Or package it up and have a friend collect it from your front door.