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Discussion topic: The download option on my sky q box doesnt show up when im on demand?
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Message posted on 30 Jul 2021 06:58 PM
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The download option on my sky q box doesnt show up when im on demand?
I go to watch sky on demand and I can't the download option isn't available and it tells me I need to upgrade but I don't k ow to what?
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Message posted on 30 Jul 2021 07:47 PM
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Re: The download option on my sky q box doesnt show up when im on demand?
Hi @Reece3091 Are you trying to download something in HD without a HD subscription?
A quick power reboot of the Main box fixes most glitches.
Message posted on 30 Jul 2021 07:48 PM
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Re: The download option on my sky q box doesnt show up when im on demand?
I changed it to SD, HD and UHD and still nothing iv rebooted the box twice still nothing
Message posted on 30 Jul 2021 08:12 PM - last edited: 30 Jul 2021 08:13 PM
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Re: The download option on my sky q box doesnt show up when im on demand?
@Reece3091 wrote:I go to watch sky on demand and I can't the download option isn't available and it tells me I need to upgrade but I don't k ow to what?
- If you call Sky and ask for a system refresh on your Q box it might resolve it, it's a known error I'm afraid.
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