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This discussion topic is read only Discussion topic: Technical fault

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This message was authored by: screwback

Message posted on ‎21 Jul 2021 11:14 PM

Technical fault

Hi . Whenever we change sky channel it goes to a black screen and says technical fault . If you power of then power on the Chanel comes on . If you change again it does exactly the same thing . I've reset the box x2 and nothing is fixing this . Any ideas would be appreciated 

cheers 

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This message was authored by: Jason821

Message posted on ‎21 Jul 2021 11:26 PM

Re: Technical fault

same here  any fixes yet?

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This message was authored by: Chrisee

Message posted on ‎22 Jul 2021 04:46 AM

Re: Technical fault

Posted by a Superuser, not a Sky employee. Find out more

@screwback & @Jason821 assuming the error message is not from your TVs give Sky a call as it sounds like you both have a faulty Q box. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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