Service susspended

[rolly12345]

has sky a/c goneup from to day please roland

[caesarome]

Nobody here can see your Sky bills @rolly12345  as only you can see this via this link:

https://www.sky.com/manage/bill/

So look at your latest bill and compare it to the previous one.

[NJD63]

I've been wrongly charged for Sky services I don't receive. What can I do?

[happybabe]

Hi.. I do not work for sky, but a siter company. Your bill has to be up to dateb4 they can change date

[angela47.]

Like I said before why take full amount when me sky tv not active yet 

[Mark39]

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@angela47. wrote:

Like I said before why take full amount when me sky tv not active yet 

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If you think it's incorrect, speak to Sky about it.

[angela47.]

I carnt speak to sky about it they saying no calls or chats 

[Mark39]

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@angela47. wrote:

I carnt speak to sky about it they saying no calls or chats 

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Sure you can. They're prioritising keyworkers certainly, but also taking calls from other customers too. Just disregard the messages about hanging up if you're not a keyworker.

[angela47.]

Ok thank you I'll do that its annoying they sent me 2 emails but I carnt read them dont know what they did I carnt understand the things 

[Chris+Rochet]

I am really not happy with the lack of service from sky . I am a key worker and I have been trying to contact sky to discuss my bills without success.  The last three bills that i have received are not clear - When I add up the different charges it does not come to the total you are charging me and I would like  to talk to someone that could explain this as i dont understand the total  i have been charged in my last 3 bills (that i have still payed ) as I dont agree Could you be in touch with me please.

[caesarome]

You will need to contact Sky as nobody here can access your account details,

[PandJ2020]

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@Chris+Rochet wrote:

Could you be in touch with me please.

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If you've been struggling to talk to Sky then it could be because you are connecting to the billing department.  That currently disconnects you.

Say something else like 'speak to advisor', 'technical' or 'leave sky'.

[angela47.]

Dose any one know what number I can get in touch with sky on please 

[Chris+Rochet]

Which number should I use to contact them ... is it the one finishing with 1461?

thank you 

[Mark39]

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@Chris+Rochet wrote:

Which number should I use to contact them ... is it the one finishing with 1461?

thank you 

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You can find the number to call via the 'need more help' dropdown at the bottom of this page: https://www.sky.com/help/home