so what sky going to do about bills they people can not pay yet ......are they going to help the

[Anonymous]

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@peter2020 wrote:

@Theta77  this it true but they have gave you the tools to stop this so what i wud say to you is do it now .... what im asking is what help are sky doing for the ones that can not pay there full bills but need sky for phone and bb and if they dont pay these will get stoped @Chrisee  @Anonymous  are saying 1. 60 thousand members of staff to pay and 2. Sky is a private business supplying a non-essential luxury ----- to add to this the 60 thousand members of staff sud be at home as --- they say it a non essential luxury ?????   

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Hi @peter2020   Non-essential luxury TV subscription service (this Sky Q TV community). Nobody is saying that communications is non-essential luxury ?????

https://helpforum.sky.com/t5/Broadband-Talk/ct-p/SkyBroadband

[Piesarus]

I don't really understand this "we need help to pay our bills" mantra. Am I missing something? The government has pledged to meet the cost of paying people who can't work up to 80% with employers expected to pay the other 20%. A similar scheme has now been announced for self-employed workers. Banks are offering mortgage holidays. What am I missing, why do people suddenly need help from Sky with their bills?

[peter2020]

you sed this look back at what you sed in this chat :-

Hi @peter2020   The difference is the government is a public body whereas Sky is a private business supplying a non-essential luxury TV subscription service.

how can you say you did not say this ??????

@Anonymous 

[peter2020]

@Piesarus yes its true what your saying we are getting help but it not now at this min 80% is good and will keep me going but there are some at it will not 

[Chrisee]

@peter2020 think you misunderstood the help for companies the salary help only kicks in for staff who aren't working due to the crisis. Most of Sky's still are working.

[Anonymous]

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@peter2020 wrote:

you sed this look back at what you sed in this chat :-

Hi @peter2020   The difference is the government is a public body whereas Sky is a private business supplying a non-essential luxury TV subscription service.

how can you say you did not say this ??????

@Anonymous 

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Hi @peter2020   You appear to be getting confused with Sky TV and communications (telephones and broadband). Nobody is saying that communications (telephone and broadband) is not essential. My comment was purely about the TV service (this community). If you want to discuss telephone and broadband then https://helpforum.sky.com/t5/Broadband-Talk/ct-p/SkyBroadband

[Anonymous]

I had cancelled my Sky TV from 13th April. Now want to reinstate service. Unable to phone Sky. How can I contact then to stop the 13th April disconnection

[peter2020]

@Chrisee  ok ...just one more thing if sky are working y are the phones not being pick up at all and as i was told in this chat its:-  private business supplying a non-essential luxury

[Gcharlton86]

It's impossible to speak to someone from customer services, sky have taking £13 out of my account yesterday via card and I would like to know what it's for because I havent paid for anything? 

[Riggers2015]

Cant pay sky bill due to me not having a  bank account  

Mark Ridley

[removed]

moderator note: removed personal information

[peter2020]

what your saying:-

Hi @peter2020   You appear to be getting confused with Sky TV and communications (telephones and broadband). Nobody is saying that communications (telephone and broadband) is not essential. My comment was purely about the TV service (this community). If you want to discuss telephone and broadband then https://helpforum.sky.com/t5/Broadband-Talk/ct-p/SkyBroadband

im not geting confuused sky bills are all in one phone,broadband,tv what im say is at this time we are geting help but not at this min so what help will sky give till we do ?

[Quoman7]

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@Gcharlton86 wrote:

It's impossible to speak to someone from customer services, sky have taking £13 out of my account yesterday via card and I would like to know what it's for because I havent paid for anything? 

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Hi @Gcharlton86  You will need to call SKY for any account queries, or try Twitter or Facebook Messenger?

[peter2020]

@Anonymous  sorry 4got to tag you in the post 

[Quoman7]

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@Theta77 wrote:

Why arwe we paying for SKY sports when we are only gettng replays? I pay for live sport

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Hi @Theta77  If you wish you can pause SKY Sport subscription Here 

[Gcharlton86]

I have tried to call and they keep telling me they're not receiving these types of calls. I even said fraud as one of the options and still didnt take my call.