Subtitles resetting when channel changed

[Lazerphazer]

We use subtitles and I've noticed recently that the Sky Q box turns off subtitles when I change channel, and they there's more steps to go through to activate them. Will Sky fix this issue?

[Lazerphazer]

Issue fixed. We need to set subtitles to on in the settings>accessibility>subtitles

[MatthewF40]

The subtitles seems to be another Sky Q "lets needlessly add more steps to a function that was working fine" decision.

[MightyQuinn]

Hi @MatthewF40   Sky's response here.

https://helpforum.sky.com/t5/Sky-Q/Subtitles-with-Q160/m-p/3718764#M446154