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06 Aug 2021 11:15 AM
I was due a refund and am still waiting on it
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06 Aug 2021 11:17 AM
Posted by a Superuser, not a Sky employee. Find out more@Vickie+wardrop You're not talking to Sky just other customers. You haven't provided much info on why the refund is due, for example duplicate payment, or cancelled services. Under normal circumstances refunds take up to 6 weeks. You may be better off calling Sky again, unless your post can be escalated.
06 Aug 2021 12:04 PM
Posted by a Sky employeeHi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble.
We look forward to speaking to you.
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