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This discussion topic is read only Discussion topic: Still waiting on my £65 refund being issued

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This message was authored by: Vickie+wardrop

Message posted on ‎06 Aug 2021 11:15 AM

Still waiting on my £65 refund being issued

I was due a refund and am still waiting on it 

 

 

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This message was authored by: GD1

Message posted on ‎06 Aug 2021 11:17 AM

Re: Still waiting on my £65 refund being issued

Posted by a Superuser, not a Sky employee. Find out more

@Vickie+wardrop  You're not talking to Sky just other customers.  You haven't provided much info on why the refund is due, for example duplicate  payment, or cancelled services.  Under normal circumstances refunds take up to 6 weeks.  You may be better off calling Sky again, unless your post can be escalated.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Lisa-P1987

Message posted on ‎06 Aug 2021 12:04 PM

Re: Still waiting on my £65 refund being issued

Hi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble.

We look forward to speaking to you.

Thanks

Lisa - Sky Tech Team Expert
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