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This discussion topic is read only Discussion topic: Some things that I record on my sky+ Hd box, when I go to play them the screen goes blank

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This message was authored by: RB1KINOBI

Some things that I record on my sky+ Hd box, when I go to play them the screen goes blank

Screen goes completely blank, no sound but the blue lights are going around as if it's playing. Then the tv message that comes up when the sky box is off comes up. I can't pause, rewind etc and the only thing I can do is unplug the box. Any ideas?

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This message was authored by: caesarome

Re: Some things that I record on my sky+ Hd box, when I go to play them the screen goes blank

Posted by a Superuser, not a Sky employee. Find out more

Try a planner rebuild:


Press Services on your remote

Select Help

Select Sky+ Rebuild


This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something.

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This message was authored by: RB1KINOBI

Re: Some things that I record on my sky+ Hd box, when I go to play them the screen goes blank

I've tried that. Luckily it's only happened on a handful of programs that are repeated at later date 

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