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This discussion topic is read only This discussion topic has been answered Discussion topic: Skygo will not start on windows 10 laptop

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This message was authored by: GarethPat

Message posted on ‎12 Jun 2022 11:28 AM

Skygo will not start on windows 10 laptop

Since my last skygo update it will not start on my windows 10laptop.

 

I get the error cannot connect.

 

Also why does skygo not give us the option to update or postpone. Its infuriating when you fire up to watch something and it goes into update without giving the option meaning you have to sit there for 10min waiting and then worrying if the latest update will actually work or not

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Message posted on ‎12 Jun 2022 12:15 PM

Re: Skygo will not start on windows 10 laptop

Posted by a Superuser, not a Sky employee. Find out more

Are you seeing the 001 error, if so you might find the new beta version fixes this:

 

https://helpforum.sky.com/t5/Sky-Go-Apps/Join-the-Latest-Sky-Go-Trial-for-PC-Windows-and-Mac/td-p/40...

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Avatar for caesarome
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Superuser
This message was authored by: caesarome Answer

Message posted on ‎12 Jun 2022 12:15 PM

Re: Skygo will not start on windows 10 laptop

Posted by a Superuser, not a Sky employee. Find out more

Are you seeing the 001 error, if so you might find the new beta version fixes this:

 

https://helpforum.sky.com/t5/Sky-Go-Apps/Join-the-Latest-Sky-Go-Trial-for-PC-Windows-and-Mac/td-p/40...

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This message was authored by: GarethPat

Message posted on ‎15 Jun 2022 12:20 PM

Re: Skygo will not start on windows 10 laptop

Thanks works fine now. 

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