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Discussion topic: SkyQ Download Failed Item Unavailable
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Message posted on 15 Jan 2022 01:16 PM
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Re: SkyQ Download Failed Item Unavailable
Had an email from senior management saying it's been fixed. Still some are failing, so they obviously not fixed it for everyone and haven't none proper checks. This is getting embarrassing and rather frustrating
Message posted on 15 Jan 2022 03:46 PM
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Re: SkyQ Download Failed Item Unavailable
@Super+Anthony Did they say what exactly they believe it is they have fixed? 😉
Message posted on 15 Jan 2022 04:29 PM
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Re: SkyQ Download Failed Item Unavailable
Yes they said the network failed issue was sorted! But it's incorrect
Message posted on 15 Jan 2022 11:10 PM
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Re: SkyQ Download Failed Item Unavailable
So, this probably means that they are no longer working on this issues reported in this discussion as they believe it is resolved, so even more reason for those that are still experiencing issues to raise a separate discussion highlighting specifics about the issues that are still being experienced?
Message posted on 15 Jan 2022 11:24 PM - last edited: 15 Jan 2022 11:28 PM
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Re: SkyQ Download Failed Item Unavailable
@grog+arson I agree with you. It's a joke now plus there are too many people on this link who are defending them because it's working for some. This link is irrelevant for those people and should stay off this, as that is what is keeping so happy
i have started a new one so please join and comment
Message posted on 15 Jan 2022 11:45 PM
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Re: SkyQ Download Failed Item Unavailable
What is the new discussion named please ? Can you link to ? Thanks
Message posted on 16 Jan 2022 12:59 AM
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Re: SkyQ Download Failed Item Unavailable
@Harbord It's the same name as this one but created my me
Message posted on 17 Jan 2022 02:45 PM - last edited: 18 Jan 2022 02:52 PM
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Re: SkyQ Download Failed Item Unavailable
Hi all,
We've noticed this thread causing some confusion between the issue we identified in November and new users contributing to the thread for any other On Demand issues.
We want to keep our conversation on track and a place for you all to give your valuable feedback. We'll be closing this thread, if you do create another thread please keep in mind our Community Rules.
We know the fix implemented on 31/12 resolved the majority of issues, if you are still experiencing this issue and haven't already please give Sky a call to register your case. If you are experiencing any other On-Demand issues please follow our dedicated troubleshooting steps here.
Thanks,
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