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This discussion topic is read only This discussion topic has been answered Discussion topic: Sky will not let me back to sky Q

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This message was authored by: Totalwar2

Re: Going back to SkyQ but still using SK Glass TV

I like to apologise for my outburst not much more I can say except sorry.I removed the comment.I didn't here from sky ho well.

Sky Glass Generation 1 and Sky Glass Generation 2 Sky Moblie SKY BRING BACK NEVER MISS.
This message was authored by: Doc5907

Re: Going back to SkyQ but still using SK Glass TV

Posted by a Superuser, not a Sky employee. Find out more

@Totalwar2 wrote:

I like to apologise for my outburst not much more I can say except sorry.I removed the comment.I didn't here from sky ho well.


no need to apologise @Totalwar2 . Your frustrations are well founded as you seem to be in support Black hole 🙂

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Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
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This message was authored by: Totalwar2

Re: Going back to SkyQ but still using SK Glass TV

@Doc5907  How do you quote from someone thread or yours and thanks.

Sky Glass Generation 1 and Sky Glass Generation 2 Sky Moblie SKY BRING BACK NEVER MISS.
This message was authored by: Doc5907

Re: Going back to SkyQ but still using SK Glass TV

Posted by a Superuser, not a Sky employee. Find out more

Press reply to post (reply symbol next to like symbol)

Press the 3 horizontal dots at top right above chat box then press quotation marks...


@Totalwar2 wrote:

Going back to SkyQ but still using SK Glass TV Will it work.also will you get uhd and atmos sound still?


 

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Sky Q 1TB UHD
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This message was authored by: Jayboy1990

Re: Going back to SkyQ but still using SK Glass TV

Unless on a mobile device in safari at least it doesn't let you quote. 

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This message was authored by: Totalwar2

Re: Going back to SkyQ but still using SK Glass TV

iPad Pro? Using Safari

Sky Glass Generation 1 and Sky Glass Generation 2 Sky Moblie SKY BRING BACK NEVER MISS.
This message was authored by: Jayboy1990

Re: Going back to SkyQ but still using SK Glass TV

I know it's doesn't work for me on iPad and iPhone using safari, it's a slight annoyance of this forum. @Totalwar2 

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Re: Going back to SkyQ but still using SK Glass TV

Ok thanks anyway.

Sky Glass Generation 1 and Sky Glass Generation 2 Sky Moblie SKY BRING BACK NEVER MISS.
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This message was authored by: Totalwar2

Re: Going back to SkyQ but still using SK Glass TV

@Chloe-W22 not heard anything from sky you said that they contact me soon.😿

Sky Glass Generation 1 and Sky Glass Generation 2 Sky Moblie SKY BRING BACK NEVER MISS.
This message was authored by: SKY1992bf

Re: Going back to SkyQ but still using SK Glass TV

Posted by a Superuser, not a Sky employee. Find out more

@Totalwar2  Invites are normally sent within 24/48 hours following an escalation and I can see that one of your posts in this thread as indeed been escalated 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

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This message was authored by: Totalwar2

Re: Going back to SkyQ but still using SK Glass TV

Just put in another complain my second dunno if it do any good.But worth a try.

Sky Glass Generation 1 and Sky Glass Generation 2 Sky Moblie SKY BRING BACK NEVER MISS.
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This message was authored by: Totalwar2

Re: Sky will not let me back to sky Q

just noticed that the last subscription whole Home has now been cancelled I should be able to go back to sky Q Now hopefully.


The following subscriptions have been cancelled:

  • Netflix Premium on 22/11
  • Sky Ultra HDR and Dolby Atmos® on 22/11
  • Whole Home on 30/11
  • Sky Sports - Complete Pack on 23/11
  • Sky Cinema on 22/11

 

Sky Glass Generation 1 and Sky Glass Generation 2 Sky Moblie SKY BRING BACK NEVER MISS.
This message was authored by: TaxmanOriginal

Re: Sky will not let me back to sky Q

Hi All, 

Thanks to the information on here I was able to cancel the glass contract maintain the TV and move back to Sky Q. It took a while to do but ultimately it was worth the effort.

 

Without the wisdom and experiences and shared information on here It would have taken me longer.

 

My experience with glass left me feeling I had gone into a Mercedes Dealership only to be met by Del boy and walked away with a reliant can't afford.... Can't afford? I hear you ask, yes cant afford the 4th Wheel or in the case of glass, the connectivity to bring us screaming and shouting into the 22nd centuary !!! No Bluetooth for headphones no keyboard hook up No dedicated web browser ie Google or firefox , and to watch tv via an ariel you had to disconect glass from the internet... very poor show and not something they highlighted in their advertising campaign.

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This message was authored by: Totalwar2 Answer

Re: Sky will not let me back to sky Q

We've received your cancellation request. Here's a summary of what's being cancelled as of 30 November.
 
Sky Ultimate TV - Sky Entertainment with Netflix
 
At last all up and running with SkYQ nice discounts more then I had before £31 pounds very happy.
Sky Glass Generation 1 and Sky Glass Generation 2 Sky Moblie SKY BRING BACK NEVER MISS.

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This message was authored by: SKY1992bf

Re: Sky will not let me back to sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Totalwar2  Glad you finally got it sorted pity it took so long though 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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