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This discussion topic is read only Discussion topic: Sky q box was making a whirling sound then when to press home button black screen

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This message was authored by: pape1

Sky q box was making a whirling sound then when to press home button black screen

I have knocked it off and left it for hours. It loads but when to press home button the screen stays black 

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This message was authored by: MightyQuinn

Re: Sky q box was making a whirling sound then when to press home button black screen

Posted by a Superuser, not a Sky employee. Find out more

Hi @pape1   What happens when you press the on/off button on the box itself?

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This message was authored by: pape1

Re: Sky q box was making a whirling sound then when to press home button black screen

Nothing happens when i press it

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This message was authored by: pape1

Re: Sky q box was making a whirling sound then when to press home button black screen

If i press the q on the box my remote bleeps so it must be connected 

This message was authored by: Rhonny

Re: Sky q box was making a whirling sound then when to press home button black screen

@pape1

While the screen is black after pressing Home, what color is the power light on your box?

 

Press power on your remote instead of home. Does the bring the box on? 

 

If the box's light is green, try pressing Home 1 0 8 0 Home, to set it to 1080i resolution, Sky's native resolution, to see if that brings the picture back. 

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This message was authored by: pape1

Re: Sky q box was making a whirling sound then when to press home button black screen

The remote wont control the sky q box and now it wont even turn on via the button or the remote i did change the batteries in the remote as told 

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