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This discussion topic is read only Discussion topic: Sky glass - keep in box as a present?

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This message was authored by: KarenHelsby

Message posted on ‎29 Nov 2021 09:33 AM

Sky glass - keep in box as a present?

I've purchased sky glass as a birthday present. Have just read that an engineer arrives to install it. But I'd like to keep it boxed and wrap it up for a birthday surprise. Is this possible?

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This message was authored by: GD1

Message posted on ‎29 Nov 2021 09:36 AM

Re: Sky glass - keep in box as a present?

Posted by a Superuser, not a Sky employee. Find out more
@KarenHelsby wrote:

I've purchased sky glass as a birthday present. Have just read that an engineer arrives to install it. But I'd like to keep it boxed and wrap it up for a birthday surprise. Is this possible?

The delivery company unpacks the TV etc and puts it on it's stand.  You can ask them to just leave it if you wish.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎29 Nov 2021 09:46 AM

Re: Sky glass - keep in box as a present?

You can ask the Panther delivery people to leave it in the box, but the account is registered to you and automatically activates after 14 days if you do not install the TV.

 

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Message posted on ‎29 Nov 2021 05:07 PM

Re: Sky glass - keep in box as a present?

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@KarenHelsby  Also beware you only have 31 days from date of delivery to return the tv if you discover it's not for you and want to return it 

 

so be sure not to leave a to bigger gap between date of delivery and the date of birthday 


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Message posted on ‎29 Nov 2021 07:48 PM

Re: Sky glass - keep in box as a present?

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@Mock+King+Jay wrote:

 ...and automatically activates after 14 days if you do not install the TV.

Which would cause any existing Sky subscription to cease, and associated hardware to stop functioning.

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