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This discussion topic is read only Discussion topic: Sky glass TV won’t play anything

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This message was authored by: Scottishgal2013

Message posted on ‎12 Apr 2022 08:28 PM

Sky glass TV won’t play anything

Just got sky glass today. Won't play any of the apps. I've reset my router and the tv and finally got it playing standard Chanel's. Wouldn't entertain Netflix or Prime. Is this a regular occurrence with Sky glass? 

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Avatar for Chrisee
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Message posted on ‎12 Apr 2022 09:09 PM

Re: Sky glass TV won’t play anything

Posted by a Superuser, not a Sky employee. Find out more

@Scottishgal2013 no it shouldn't be. First thing is have been able to log into the various apps? If you haven't it implies an issue with your account. If you have go to the Netflix app and run the conne ction test in the Get Help section of the left hand menu. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on ‎13 Apr 2022 05:28 PM

Re: Sky glass TV won’t play anything

Thank you for your reply. I reset everything today and it is working ok. Hopefully I won't have any more issues. 

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