0

This discussion topic is read only Discussion topic: Sky card keeps unpairing itself

Reply
Avatar for Help+please123456
Level 1 icon
What's this?
This message was authored by: Help+please123456

Message posted on ‎22 Feb 2021 04:50 PM

Sky card keeps unpairing itself

Hi, my sky card keeps unpairing itself. I can pair it each time this happens but surely it shouldn't keep happening? Is there a fault with the box or card? 

Report post
Post 1 of 2
825 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎22 Feb 2021 04:53 PM

Re: Sky card keeps unpairing itself

Posted by a Superuser, not a Sky employee. Find out more

Have you tried doing this via your box itself:

 

Make sure your Sky viewing card is correctly inserted into the box.
Press Services on your Sky remote
Press 0, 0, 1, Select (setup should now be highlighted)
Scroll across to New Install
Press Select twice

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
821 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply