The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
30 Jan 2021 01:51 PM
Hi
I recently took out Ultrafast 1 and am happy with it speeds are well up to the 150MB. My first question is Sky did originally say there would be 2 tiers and an Ultrafast 2 with speeds of 300MB... now what has happened to that... it was announced but then seems to have disappeared? I live on a pure FTTP estate so BT can offer up to 900MB and Talk Talk have recently offered 500MB. When will Sky offer increases is it in the pipeline?
2nd question doing a speed test on the Sky app doesn't give the actual true speed it just says you are getting more than 100MB which is the guarantee... anyone know why this is?
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
30 Jan 2021 03:19 PM
Posted by a Superuser, not a Sky employee. Find out moreThere's no published timescale on when Sky might offer higher speed tiers: it turns out timetabling the launch of FTTP for spring 2020 might not have been ideal.
The Sky app reads data from the Hub, but behind an Openreach ONT, ISP routers don't see an actual 'line speed': Sky Hubs display 0 Kbps, my BT SmartHub 2 shows 1000 Mbs (the native ethernet port speed).
01 May 2021 07:41 AM
Really hope they do a new tier. My artificial limit of line speed is so obvious (150mbit capped) that there's potential for more in the fibre.
01 May 2021 07:41 AM
Neighbour has BT900 service and gets 950 on fast.com
01 May 2021 12:12 PM
Posted by a Superuser, not a Sky employee. Find out moreThe fibre itself is capable of shifting multi-gigabit: the limiting factor is the gigabit chipset in current ONTs and ISP routers.
01 May 2021 01:46 PM
Its totally a Sky choice to limit the speeds offered. To get the benefit of the hgher FTTP speeds you do really need to be wired to the router with cat 6. I also doubt the aging Q mesh system would be up to puhhing anything close to this throughput around on WiFi.
01 May 2021 01:52 PM
God yeah wired connection all the way
24 Sep 2021 09:21 AM
Standard Cat5e is good for gigabit speeds. Cat6 is technically overkill.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.