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This discussion topic is read only Discussion topic: Sky Ultra HDR and Dolby Atmos

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This message was authored by: NiigelT

Message posted on ‎02 Jan 2022 02:26 PM

Sky Ultra HDR and Dolby Atmos

I've accepted the HDR pack but new to having a Glass. Do I have to change any settings or will this just 'happen' if I have my settings on Auto. Thanks in advance.

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This message was authored by: GD1

Message posted on ‎02 Jan 2022 02:29 PM

Re: Sky Ultra HDR and Dolby Atmos

Posted by a Superuser, not a Sky employee. Find out more

@NiigelT  It should happen automatically when you access content in UHD or Atmos.

 

I would check your TV picture settings are set to 2160p for UHD to be viewed.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: NiigelT

Message posted on ‎02 Jan 2022 02:58 PM

Re: Sky Ultra HDR and Dolby Atmos

Thanks for your reply. I've looked at my picture settings and they are on 'Auto' There is a facility to switch it to UHD but it is suggested by being on Auto then it will switch automatically when an HD channel is on. I can't find a way to switch specificlly to a resoltion setting though.

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This message was authored by: GD1

Message posted on ‎02 Jan 2022 03:00 PM

Re: Sky Ultra HDR and Dolby Atmos

Posted by a Superuser, not a Sky employee. Find out more

@NiigelT  Shouldn't be an issue if on Auto, have a look for some UHD content it should play.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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